Stop arguing damage claims from memory. Timestamped proof for every turnover, captured before you ever need it.
Your cleaner records a quick guided walkthrough before and after each clean, from a link, in any phone browser. TurnAudit preserves the untouched originals, timestamps them independently, and organizes everything into a dispute-ready package anyone can verify. An AI second set of eyes flags moments worth reviewing; you stay the judge.
Built for short-term rental hosts, co-hosts, property managers, and remote operators.
Example report: simulated data.
"Baseline" = a one-time walkthrough of your property in guest-ready condition. Every pre- and post-clean recording is compared against it.
Legitimate damage claims die on the evidence.
A guest cracks a countertop, stains a sofa, breaks a door. You have photos: taken after checkout, from your camera roll, with nothing to show the damage wasn’t already there.
That’s the gap that sinks claims: you can’t prove the damage is new. Without a documented “before,” it’s your word against the guest’s, and the reviewer defaults to no.
The rules got stricter, too. Airbnb’s current Host Damage Protection Terms require ‘Legitimate and Verifiable Evidence’: true, accurate, and not doctored or falsified in any way, including by the use of AI. Evidence Airbnb can’t verify can sink a claim: it may demand more documentation or deny the request outright.
And if you take bookings outside a platform’s damage-protection program, direct bookings especially, there’s no program behind you at all. Your own documentation is the only case you have.
“It was already like that.”
The most common defense, and one you cannot answer without a timestamped before-record.
Photos taken after the fact.
Evidence gathered once you already suspect damage looks exactly like evidence gathered once you already suspect damage.
Edited files raise flags.
Cropped, filtered, enhanced, or AI-touched media can now disqualify a claim outright. Originals or nothing.
TurnAudit exists to make the “before” automatic and the originals untouchable.
Why not just use video from your phone?
Camera-roll video can show a room, but it does not come with an independent timestamp, a cryptographic integrity fingerprint, a sealing receipt, or an organized claim package. TurnAudit creates that record during the normal turnover workflow.
The report you’ll see after every turnover.
This is the report format you’ll see after every turnover. Shown with simulated data.
Example report: simulated data. Portfolio account: 20 turnovers documented, sealed, and timestamped.
Pass means the advisory review did not flag anything: it isn’t a guarantee that no issues exist.
Walk, record, done. The proof takes care of itself.
Two short recordings per turnover. TurnAudit preserves and seals the originals automatically.
What your cleaner sees: a link that opens in their phone browser, room-by-room prompts, done. No app, no account, no score to chase.
Record a quick guided walkthrough
After guest checkout, your cleaner opens a link in their phone browser and records a short pre-clean walkthrough, room by room. No app or account is required. This captures how the guest actually left the place.
About 30–45 seconds per room, roughly 3–5 minutes for a typical propertyRecord again when the clean is done
After cleaning, the same quick walkthrough captures the post-clean, guest-ready state. Together, the pair documents both sides of every stay: what the last guest left behind, and the condition the next guest walked into.
Same 3–5 minutes: the “before” for your next guest is the “after” from this oneTurnAudit seals the originals
The moment each recording uploads, TurnAudit computes a cryptographic integrity fingerprint (hash) of the untouched file and obtains an independent trusted timestamp for it (RFC 3161: the same standard used for signed documents). The original video is preserved exactly as recorded. No filters, no edits, no AI enhancement. Ever.
Automatic: original file, byte-for-byte, verifiable years laterReview with a second set of eyes
TurnAudit's AI reviews the walkthrough and surfaces a short list of spots worth a look, such as possible stains, damage, missing items, and things left behind. Each spot links to the moment in the video. It's advisory triage, not a verdict: it can miss things and sometimes flags things that turn out to be fine. You confirm or dismiss every flag; the recording is always the source of truth.
Every flag links to the footage · Dismiss with one tap · You make the callAI findings are advisory. In the export, they appear only in Tier 2, clearly labeled as not evidence.
Example report: simulated data.
Evidence you don’t have to ask anyone to trust.
Most documentation asks the reviewer to take your word for it. TurnAudit’s doesn’t: every file in your evidence package can be independently checked with standard, freely available tools. Not even TurnAudit has to be trusted for the verification to work.
Unaltered originals
The exact video file your cleaner recorded, preserved byte-for-byte. No compression tricks, no enhancement, no AI processing of the evidence itself. What was captured is what you submit, which is precisely what current platform evidence rules call for.
Cryptographic integrity
Each original is fingerprinted with a cryptographic hash at upload. Change a single frame, a single byte, and the fingerprint no longer matches. Anyone can recompute it and confirm the file is untouched.
Independent trusted timestamps
A third-party timestamp authority (RFC 3161: an open internet standard) attests that each file existed no later than a specific moment in time. TurnAudit can’t backdate your evidence, and neither can anyone else. Verification works with standard tools, without TurnAudit’s involvement.
The “before” is the whole case.
The hardest thing to prove in a damage claim is that the damage is new, not pre-existing. Because every turnover includes a pre-clean and post-clean recording, your last post-clean walkthrough is timestamped proof of the property’s condition before this guest checked in. When damage appears, you’re not arguing from memory: you’re pointing at two dated videos.
The un-generated files
The original videos, their integrity fingerprints, and timestamp proofs. This is the evidence layer.
The navigation layer
A human-readable summary with room index, key moments, and AI-assisted notes. Clearly labeled advisory and not evidence.
The supporting material
Optional damage items, amounts, receipts, estimates, and supporting documents, separate from the sealed original.
Built for 2026 platform evidence standards: original, unaltered, timestamped, verifiable.
Strong documentation supports a claim: it does not guarantee one. Platforms and insurers decide claims under their own terms.
Advisory triage. Nothing more, and that’s the point.
A 5-minute walkthrough contains a lot of rooms and a lot of surfaces. TurnAudit’s AI reviews the recording and points you at the handful of moments most worth your attention, so a busy host reviews minutes, not everything. Here’s what we want you to know before you buy:
- It will miss things. Treat it as a helpful reviewer, not an inspection guarantee.
- It will sometimes flag things that are fine. Every flag links to the footage; dismissing a false alarm takes one tap.
- It never touches your evidence. AI notes live in a separate, clearly labeled review layer. The originals are preserved untouched, because Airbnb’s damage-protection terms bar evidence that is doctored or falsified in any way, including by the use of AI, and because your proof shouldn’t depend on any model being right.
The value of TurnAudit is the verifiable record. The AI just saves you time using it.
What the advisory review looks for.
Specific, timestamped flags: each one includes the frame so you can confirm it in seconds.
AI findings are advisory: you make the call on every flag.
Portfolio-level reporting. Not just alerts.
Track cleaners, properties, issue patterns, and verification trends across your entire portfolio.
This protects your cleaners, too: a timestamped record of the condition they walked into means they’re never wrongly blamed for pre-existing damage or what a guest did after checkout.
| Cleaner | Props | Pass % | Issue % | Turns |
|---|---|---|---|---|
| Maria P. | 2 | 83% | 17% | 6 |
| James T. | 2 | 80% | 20% | 5 |
| Sofia R. | 1 | 67% | 33% | 4 |
| David K. | 1 | 71% | 29% | 3 |
| Property | Turns | Pass % | Issue % |
|---|---|---|---|
| Sunset Beach Cottage | 7 | 86% | 14% |
| Downtown Loft | 6 | 67% | 33% |
| Mountain View Cabin | 5 | 60% | 40% |
| Property | Room | Type | Tier | Status | Date |
|---|---|---|---|---|---|
| Sunset Beach | Kitchen | Cleaning | Flagged | Open | Jul 7 |
| Mtn View Cabin | Bathroom | Damage | Flagged | Open | Jul 6 |
| Downtown Loft | Living Room | Missing | Flagged | Resolved | Jun 28 |
| Sunset Beach | Bathroom | Setup | Needs Review | Resolved | Jun 24 |
| Downtown Loft | Master Bed | Cleaning | Needs Review | Open | Jun 19 |
Illustrative mockup: simulated data. Not a live report.
Every report, exportable.
PDF and CSV downloads for your records, your owners, or a claim.
Example report: simulated data.
Same standard. Any scale.
Whether you manage 1 home or 15, TurnAudit adapts to your portfolio.
You're the host, the operator, and the inspector. TurnAudit gives you documented proof of every turnover and a second set of eyes, so you can see how it went without being on-site.
Multiple cleaners, overlapping schedules, and no way to be everywhere. TurnAudit shows you who's consistent, where issues repeat, and which properties need attention.
At scale, the question isn't whether issues exist: it's whether you can see them before they compound. TurnAudit gives you portfolio-level oversight with property-by-property detail.
Same baseline logic. Same walkthrough process. Same proof structure. Every plan.
Your footage is evidence. We treat it that way.
Encrypted
Recordings are encrypted in transit and at rest. Access is scoped to your account: cleaners see only what they need to record.
Handled honestly
Hosts and cleaners are instructed to record the property, not people, in the empty unit after checkout. Footage is processed by trusted third-party AI providers to generate your results, and your confirm/dismiss feedback helps improve TurnAudit's detection over time. Your original evidence files are never altered by any of this.
You own your records
Export your originals, hashes, and timestamp proofs anytime. Your evidence remains verifiable even outside TurnAudit.
Confirmed sealed
A per-turnover evidence receipt shows Sealed, Timestamp granted, Still finalizing, or Contact support. It is a durability service objective and a visible status check, not a guarantee of claim outcomes.
One well-documented claim can pay for years of it.
TurnAudit is pre-launch. Every plan includes the complete evidence pipeline, including unaltered originals, integrity hashes, independent timestamps, before/after walkthroughs, and dispute-ready exports. AI review is available on every plan. Solo and above include monthly AI reviews; on Vault, it is simple pay-per-review at $4. Each $4 review covers one analysis angle, pre-clean or post-clean, so a turnover with both angles AI-reviewed is $8. Join the waitlist to lock in early-access pricing.
- Unaltered originals, integrity hashes & independent timestamps
- Pre & post clean walkthrough record
- Three-tier evidence exports with each layer clearly labeled
- Baseline walkthrough recording
- Email support
- AI review available anytime: $4 per angle, $8 for both angles, none included
- Extra turnovers $1 each
- Everything in Vault: full evidence pipeline included
- 8 AI reviews included/month
- Optional pre-clean AI review: uses one of your included reviews
- Custom property rules
- Extra AI reviews: $4 per angle, $8 for both angles · extra turnovers $1
- Everything in Solo
- 15 AI reviews included/month
- Multi-cleaner links & per-property condition history
- Priority support
- Extra AI reviews: $4 per angle, $8 for both angles · extra turnovers $1
- Everything in Host
- 30 AI reviews included/month
- Team accounts & roles
- Owner-facing PDF reports
- Extra AI reviews: $4 per angle, $8 for both angles · extra turnovers $1
Every plan includes documentation on every turnover. Fair use is 15 documented turnovers per property per month, then $1 each, always opt-in. AI reviews are metered separately.
What early members get
Join the waitlist now. Early members get priority access when we launch.
Turnover problems are found too late. TurnAudit was built to fix that.
Photo proof is inconsistent. There is no fair way to show what a property looked like when there's no baseline, no structured walkthrough, and no timestamped documentation. I built TurnAudit because I needed it for my own properties, and nothing like it existed.
Frequently asked questions
The next dispute is a matter of when. Start the record now.
Your before/after proof only exists if you were recording before something went wrong. Every turnover without documentation is a turnover you can’t prove anything about.
Join the waitlist to get early access and a free turnover inspection checklist.
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